PRODUCTION & SERVICE POLICIES:

The First-class Service Provider

Superior customer service and professional music production are our top priorities at Musikoht. For a productive partnership, it is important to have clear policies that spell out the ground rules.

Production Policies:

  • Project Scope and Revisions: A detailed project scope will be established at the outset of each project, outlining deliverables, timelines, and revision limits. Additional revisions beyond the agreed-upon scope may incur extra charges.
  • Communication and Feedback: Clear and consistent communication is essential. Clients are encouraged to provide feedback throughout the production process to ensure their vision is being met. Designated points of contact will be established for efficient communication.
  • Content Ownership and Usage Rights: Musikoht retains ownership of the underlying AI technology and algorithms used to create music. Clients will own the usage rights for the final music composition as outlined in their specific service agreement.
  • Delivery Formats and Specifications: Final music will be delivered in the agreed-upon format (e.g., WAV, MP3) and meet industry-standard specifications.

Service Policies:

  • Payment Terms: Payment terms will be clearly specified in each service agreement. Advance payment or staged payments may be required depending on the project scope.
  • Project Cancellation and Refunds: Our cancellation policy outlines the terms for project cancellation and any associated fees.
  • Confidentiality and Non-Disclosure: We understand the importance of protecting client confidentiality. We have strict non-disclosure agreements in place to safeguard all client information and project details.
  • Technical Support: Musikoht offers comprehensive technical support to our clients. The specific scope of support will vary depending on the service utilized.

Additional Resources:

  • We encourage you to review our Terms of Service for a more comprehensive overview of our legal policies.
  • For any questions regarding these Production & Service Policies, please do not hesitate to contact our Client Services team.

By working together under these clear guidelines, we can ensure a successful and rewarding music production experience for everyone involved.

Let's keep
in touch.
Let’s find out how to work together and create something meaningful or valuable.

Musikoht Oy

Kirstinmäki 6 D 166
Espoo, Uusimaa 02760
FINLAND